Lightspeed Announces Marine Dealer RECT Excellence Award Winners

Lightspeed announced the 2022 Marine Dealer RECT Excellence Award Winners during the MRAA Dealer Week Conference and Expo

SALT LAKE CITY, UT – December 6, 2022 – Lightspeed announced its Marine Dealership RECT (Repair Event Cycle Time) Excellence Award winners during MRAA's 2022 Dealer Week Conference and Expo. Lightspeed's first annual RECT Marine Excellence awards underscore the RECT accomplishments and extraordinary efforts of these award-winning Marine dealerships in 2022. Repair event cycle time is defined, most simply, as the amount of time it takes to repair a service issue and get customers back on the water.

“At Lightspeed, we understand how your service department is the key to providing your customers with a top-notch experience, “says Kris Denos, VP of Lightspeed. “And our award-winning dealers have made significant efforts over this past year to reduce RECT, and effectively reduce the total turnaround time that it takes to get their customers’ boats in and out during a service appointment. These recognized Lightspeed dealerships have created progressive processes that create a better experience for their employees and their customers.”  

The Lightspeed 2022 Marine RECT Excellence award recipients were selected based on year-over-year improvement in reducing RECT. RECT remains one of the biggest differentiators for successful dealerships in the Marine industry. Managing RECT helps dealers to spot their service shortcomings and focus on making improvements. Additional benefits of understanding RECT include reducing employee burnout and delivering superior customer experience.

Lightspeed is committed to providing ongoing product innovations to ensure that our dealerships can service units more efficiently and get their Marine customers out on the water faster. The winners span locations across the US and represent a wide breadth of dealership size and Marine expertise.

The Lightspeed 2022 Marine RECT Excellence Award winners are: