Voice Connect

Gain a real competitive edge by unifying your dealership communications. From phone calls to instant messaging, Lightspeed Voice Connect equips your team with the state-of-the-art communication tools they need to succeed.

Start every transaction right

Quick customer read-outs provide key information before you even pick up the phone.

Engage your customers

Know your customers’ needs and access vital information quickly and efficiently.

Optimize operations

With Lightspeed’s intuitive suite of tools, it’s easy to collaborate across departments.

Lightspeed Voice Connect Features

Even in a world of email and instant messaging, 86 percent of all dealership transactions start with a phone call, so trusted, powerful communication solutions are vital. You can be confident that Lightspeed Voice Connect will help you to improve communication, streamline operations, and create a stronger dealership.

Integrated Communications

With detailed call read-outs, presence, IM, voice, video, and desktop sharing, Lightspeed Voice Connect’s powerful tools make it easy for your dealership team to connect with customers.

Receptionist Console

Turn your dealership’s first point of contact into a business driver. Voice Connect’s intuitive receptionist console efficiently relays calls to the right departments and with the right information.

Detailed Customer View

Get a top-down view of your customers’ purchase, service, and transaction history. With Lightspeed Voice Connect, business-critical customer information is always instantly available.

Collaborative Tools and IM

Create synergy across all of your departments with Voice Connect’s robust messaging and collaboration tool kit. See who’s available (Presence) and chat for quick communication (IM) to easily connect with your team.

Phone as a Service

Choose a device that is right for your dealership and employees with Lightspeed NextPhone—a device as a service model that gives you greater flexibility and lowers costs.